eSIM basics4 min read

Activating your eSIM before departure: the right order

Install at home, activate on arrival. That way your bundle does not start counting too early.

Most bundles start the moment the eSIM connects to a network in your destination country. So keep installing and activating separate.

1. Install at home, on wifi

Scan the QR code from your order email. The profile is added to your device. Give it a clear label, such as "Trip Spain".

2. Keep the eSIM switched off

Leave data on your regular SIM until you land, so the validity period does not start yet.

3. On arrival: switch the eSIM on

Set the eSIM as your mobile data line and enable data roaming for that line. It sounds odd, but the eSIM technically works as a roaming line and there are no extra costs.

4. Check the connection

No network after a minute? Toggle airplane mode, or select a network manually.

Questions on the road? Our activation page has step by step instructions per device.

Frequently asked questions

Do I need to enable data roaming?

Yes, for the eSIM line. The profile works as a roaming line and this does not add any cost.

When does my bundle start?

At the first connection to a network in the destination country, not at installation.

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